The following describes the terms and conditions und which we provide and sell software, and services unless stated otherwise.
Terms may differ for software and services sold from a third-party Marketplace.
These terms and conditions describe the legal relationship between savignano software solutions ("We" or "Us") and the customer ("You") buying Software or Services from Us.
By placing an order, you indicate your assent to be bound by these Terms & Conditions. If you do not agree, do not place an order or use our services.
1.1. Who are We? In these terms, “We” (or "Us") refers to the company acting under the name savignano software solutions, operated and owned under sole proprietorship of Metin Savignano. All legal details are published under Legal.
1.2. Who are You? In these terms, “You” refers to the customer (e.g., person or entity) who holds a license or subscription to a software or service offered by us.
2.4. Evaluation Periods. We usually offer free evaluation periods for Our Software and Services. After expiration of the evaluation period, if You do not place an order for the evaluated Software or Service, the Software or Service will cease to function and You must cease using it and delete any copies of the software and any related license or access keys.
2.1. Order Details. Your order will identify Your authorized scope of use of the Software or Service (such as the platform or number of users). Once you complete Your order, we will provide You with access to the Software or Service, including any relevant license or access keys.
2.2. Return Policy. For any order of our software or service, You have thirty (30) days from the date You place your order to cancel Your order. If You cancel Your order within this 30-day period, We will refund the amount You paid for the applicable Software or Service, and You must cease using it and delete any copies of the Software and any related license or access keys. Except as expressly provided in this section, all orders are non-cancelable and non-refundable. If You order from a reseller, a different return policy may apply.
3.1. Software and Service Terms. Without limiting the disclaimers, restrictions or other provisions in these Terms & Conditions, usage of the Software and Services is subject to the license or subscription terms, privacy policies and other applicable terms specified with the respective Software or Service, including any usage limits described therein. You may not use a Software or Service if you do not agree to the relevant license or subscriptions terms.
3.2. Support and Maintenance. Any support and maintenance will be provided by Us to the extent described in the applicable software or service terms.
3.3. Reservation of Rights. Except for the rights explicitly granted to You in these Terms & Conditions and in the respective terms for the Software or Service, all rights, titles and interests (including intellectual property rights) are reserved by Us. Software and Services are provided on a (perpetual or term-based) license or subscription basis, not sold, and You do not acquire any ownership rights in the intellectual property.
4.1. Order Information. If You order a software or service from Us, We will share the necessary data with Our payment provider. If You order from a reseller, the reseller is responsible for which data is being collected and/or shared .
4.2. Analytics and Usage Data. In addition, You authorize Us to collect and use technical data and related information (including technical information relating to your device, system, and the App), in non-personally identifiable form, to facilitate the provision of software updates, product support, marketing efforts and other services to you related to the Software and Services. We may use this information, as long as it is in a form that does not personally identify individual users, to improve its products or to provide services or technology to you.
4.3. Promotional Data Use. You grant us the right to include you as a customer in promotional material, including Your logo. You can deny this right or parts thereof at any time by submitting a written request to Us. You acknowledge that requests made after a purchase may take up to thirty (30) calendar days to process.
5.1. Representations and Warranties. You (including anyone acting on Your behalf) represent and warrant that You have all necessary right, power and authority (i) to enter into and be legally bound by these Terms & Conditions, (ii) to place any orders, and (iii) and to authorize Us to access and use Your data and information as described in Section 4, all without violation of any other agreements or policies.
5.2. Compliance with Law and Reservation of Rights. You must use our software and services in compliance with all applicable laws.
5.3. Indemnification. You agree to indemnify, defend (at our request) and hold harmless Us, our affiliates, and its and their officers, agents and employees from any claims by third parties, and any related damages, losses or costs (including reasonable attorney fees and costs) arising out of Your violation of these Terms & Conditions or the applicable Software or Service terms, or Your violation of any rights of a third party. You may not settle any such claim without Our prior written consent.
6.1. For Cause. Your rights hereunder will automatically terminate upon Your failure to comply with any of the provisions in these Terms & Conditions. In case of such termination, You must cease all use of the affected Software or Service, and we may immediately revoke Your access to Our services without refund of any purchases.
7.2. Effect on Software and Services. If these Terms & Conditions terminate, Your rights to use any previously obtained Software and Services will survive in accordance with the applicable Software or Service terms.
8.3. Interoperability. We make no guarantee that Our Software and Services will be interoperable with arbitrary other software or services, unless specifically stated so.
8.4. Disclaimer of Warranties. To the maximum extent permitted by law, We offer Our Software and Services “AS IS” and “AS AVAILABLE”, and We hereby disclaims all warranties, whether express, implied or statutory, including but not limited to any implied warranties of title, non-infringement, merchantability or fitness for a particular purpose. You may have other statutory rights, in which case the duration of any statutory warranties will be limited to the maximum extent permitted by law.
8.5. Limitations of Liability. To the maximum extent permitted by law, in no event will We be liable for any direct, indirect, consequential, special, exemplary, punitive or other liability related to Our Software and Services, including for any loss of use, lost or inaccurate data, failure of security mechanisms, interruption of business or costs of delay. If the foregoing disclaimer of direct damages is not enforceable at law for any reason, in no event will We aggregate liability to You under these Terms of Use exceed the greater of (1) the amount you paid to US for the Software or Service related to your claim, or (2) fifty dollars (US$50).
9.1. Informal Resolution. In the event of any controversy or claim arising out of or relating to these Terms & Conditions, the parties agree to consult and negotiate with each other and, recognizing their mutual interests, attempt to reach a solution satisfactory to both parties. If the parties do not reach settlement within a period of sixty (60) days, either party may pursue relief as may be available under these Terms & Conditions pursuant to Section 9.2 (Governing Law; Jurisdiction). All negotiations pursuant to this Section 9.1 will be confidential and treated as compromise and settlement negotiations for purposes of all similar rules and codes of evidence of applicable legislation and jurisdictions.
9.2. Governing Law; Jurisdiction. These Terms of Use will be governed by and construed in accordance with the applicable laws of the country of Germany. Each party irrevocably agrees that any legal action, suit or proceeding arising out of or related to these Terms of Use must be brought solely and exclusively in, and will be subject to the service of process and other applicable procedural rules of, the country of Germany.
10.1. Changes to Terms. We may modify these Terms & Conditions at Our sole discretion by publishing the revised terms and notifying You through the email address provided in Your order. It is Your responsibility to keep Your email address up to date, so We are able to contact you.
10.2. Reporting Copyright and Trademark Violations. If you believe that any of Our content violates Your copyright, please report to Us immediately.
10.3. Contact Information. For communications concerning these Terms & Conditions, please write to legal@savignano.net. We may send You notices through Your email address that is on file through Your order.
Last Revised: 8th September, 2025